Contact
Contact Quiet Nerves: Orders, Refunds and Page Questions
Quick answer
For an order, tracking or a refund, call the order desk on +1 (833) 762-2450 with your order ID. For a question about this website, email [email protected], Mon-Fri 9:00am-5:00pm ET, an inbox that cannot see orders. Returns travel by tracked mail to 780 Third Avenue, Floor 28, New York, NY 10017, USA.
Which Quiet Nerves contact should you use?
Pick by the kind of question. Anything with an order ID attached goes to the phone line, and anything about these pages goes to the website inbox.
| Channel | Use it for | Hours and terms | What it cannot do |
|---|---|---|---|
| +1 (833) 762-2450 Order desk | Orders, tracking, address changes, cancellations, refunds and returns | Hours are not published. It is the number printed on the sales page | It cannot give medical advice or confirm ingredient amounts |
| [email protected] Sales email | Questions about the offer, the packs and the guarantee wording | Response time is not published | It is not the fastest route to a refund. The phone line is |
| [email protected] Website inbox | Page corrections, typos, privacy requests, press and link questions | Mon-Fri 9:00am-5:00pm ET | It has no access to the order system, so it cannot find a parcel |
| 780 Third Avenue, Floor 28, New York, NY 10017, USA Returns address | Bottles going back under the money-back guarantee | Tracked mail only. Put your details in the parcel | Nothing is refunded until the bottles arrive and are credited |
| 767 Third Avenue, Floor 4, New York, NY 10017, USA Office address | Business and legal mail | No walk-in hours are published | Do not send returns here. They go to the returns address |
Two channels carry an email address, and neither of them can see a parcel. That is the single most useful thing on this page.
What does the order desk handle?
Everything attached to an order ID. It is the only route that can look up a payment, move a parcel or start a refund.
| Your question | Best route | Have ready |
|---|---|---|
| Where is my parcel? | Call +1 (833) 762-2450 | The order ID from your confirmation email |
| Change or cancel an order | Call +1 (833) 762-2450 | Order ID and what needs to change |
| Start a refund | Call +1 (833) 762-2450 | Order ID and the reason for the return |
| Send bottles back | The returns address | Your full name, email, and order ID inside the parcel |
| A question about a pack | Email [email protected] | The pack size you are looking at |
| A mistake on a page | Email [email protected] | The page name and the sentence |
| A privacy request | Email [email protected] | What you want changed or removed |
| A bottle that does not match | Call +1 (833) 762-2450 | Photos of the wrap, the base and the parcel |
Refund rules sit on the refund policy page, and the window itself is covered on the guarantee page.
How do you make the call a short one?
Open the order email before you dial. Every lookup starts from the order ID, and the rest of the call follows quickly once that is on screen.
Ready before you dial
- The order ID and the email address used at checkout
- The pack size ordered, and the number of bottles that arrived
- The delivery address exactly as you typed it
- Any lot code and expiry date printed on your bottle
- The reference codes QUI-26/QU-4111 and QUI-4111-26-QU
- A pen, for the date, time and name of whoever you speak to
Ask for the next step in one sentence before you hang up, then send that sentence to the sales email so it is written down somewhere you can find it.
What should you send to the website inbox?
Anything about these pages. Write to [email protected], Mon-Fri 9:00am-5:00pm ET, and keep order questions off it.
A correction
Give the page name and the sentence. It is checked against the bottle photos and the sales page, then fixed or removed.
A missing fact
If your bottle prints something this site lists as not published, send a photo. The label outranks every page here.
A privacy request
Say what you want changed or deleted, and which email address it relates to.
Press and links
Questions about using text or images from the site, or about linking to it.
How do you send bottles back?
By tracked mail to 780 Third Avenue, Floor 28, New York, NY 10017, USA, after you have called the desk. The call comes first, because the desk records the claim against your order.
Call +1 (833) 762-2450
Give the order ID, say how many bottles you are returning and ask what the desk needs in the parcel.
Write a note for the box
Include your full name, email, and order ID. A parcel with no details inside is hard to match to a payment.
Pack the bottles
Unopened bottles travel best in the original box. Add padding so nothing cracks in transit.
Post it with tracking
Buyer pays return shipping; use tracking. Keep the receipt and the tracking number until the refund lands.
Watch for the credit
The refund is issued 3-5 business days after the returned bottles are credited, then 5-10 days to show on your card.
The guarantee runs for 60 days from purchase, unless the sales page prints a longer window. Shipping cost is not published on this site, so ask the desk what return postage will come to before you choose a service.
What can nobody here answer for you?
Medical questions. Nobody on this site is a clinician, and no page here can tell you whether a capsule suits your body or your medicine.
- Whether you should start, stop or change any prescription
- What is causing numbness, tingling, burning or weakness
- How much of any ingredient is in a capsule, because no panel was supplied
- Whether the capsules are safe with your specific medicine
Three groups should speak to a doctor or pharmacist before the first capsule: anyone taking diabetes medicine, anyone on warfarin, and anyone with kidney or liver disease. The reason is the ingredients themselves, not the brand.
For a reaction, stop taking the capsules and contact your doctor. Serious symptoms need urgent care rather than a phone queue.
What should you keep after you get in touch?
Keep a paper trail from the first call. It costs nothing and it settles most disagreements before they start.
- The order confirmation email, with the order ID visible
- The tracking number for the parcel that arrived, and for anything you send back
- Photos of the bottle wrap, the base and the cap seal
- The date and time of every call, and what was agreed
- Any email confirming a refund or a replacement
If a page on this site turns out to be wrong, that trail is also how it gets fixed. Send it to [email protected] and the page will be corrected and re-dated.
Contacting us: common questions
What is the Quiet Nerves phone number?
+1 (833) 762-2450. It reaches the order desk, which handles orders, tracking, changes, returns and refunds. Have the order ID in front of you before you dial.
Can I email about my order instead?
The website inbox at [email protected] has no view of the order system, so anything tied to an order ID needs the phone line. Emailing it first only costs you time.
What is the sales email address?
[email protected] covers questions about the offer, the packs and the guarantee wording. Refunds and tracking still run through the order desk.
Where do I send a return?
Mail it to 780 Third Avenue, Floor 28, New York, NY 10017, USA. Put a note inside with your full name, email, and order ID, use a tracked service and keep the receipt.
Can I visit the office?
The address at 767 Third Avenue, Floor 4, New York, NY 10017, USA is for business mail. No walk-in hours are published, so write or call before you travel.
How long does a refund take?
It is issued 3-5 business days after the returned bottles are credited, then 5-10 days to show on your card. The clock starts once the returned bottles are received and credited, not on the day you post them.
My bottle has no Supplement Facts panel. Who do I ask?
Call +1 (833) 762-2450 with your order ID and ask for the panel for your lot. Do not guess at an amount and do not take a second capsule to make up for one.
Who do I tell about a reaction to the capsules?
Stop taking them and speak to your doctor. For a serious reaction seek urgent care, and you can also report it to the FDA through MedWatch.
Ready when you are
Order Quiet Nerves from the authorized outlet
Packs of several sizes, priced on the secure checkout. Every order carries the money-back guarantee printed on the listing. Questions first? Every route is listed on this page.
Keep reading
Quiet Nerves Refund Policy
The published refund terms for Quiet Nerves, the timings, and the terms nobody has published.
Read →BuyingQuiet Nerves Shipping
Where Quiet Nerves ships from, how tracking reaches you, and what to do if a parcel goes wrong.
Read →BuyingQuiet Nerves Guarantee
The 60-day window, what starts the clock, and the exact steps for a money-back claim.
Read →Sign-off
Behind this Quiet Nerves page
Written by the Quiet Nerves Editorial Desk at Quietnervesdaily from the bottle wrap, the seller’s notes and U.S. health agency pages, then checked line by line against those same sources. No physician or pharmacist reviews these pages, so they describe a product and do not give medical advice.
If tingling, numbness or burning has not been explained by a doctor, that visit comes before any capsule; sudden weakness or a numb face, arm or leg on one side is an emergency, so call 911.
- WrittenQuiet Nerves Editorial Desk
- CheckedSecond read by the same deskNo medical reviewer is named
- Revised